eBay in Japan 2026: Hunting Rare Finds, Using Proxy Services and Bidding Tips
Prices, point rates and sale details in this article were checked by the mottoku editorial team against each service's official site and API (as of the last update). Always check the official sites for current prices, stock and campaign terms.
eBay is where you reel in "that one item you've been looking for" from around the world
If you think of eBay as an overseas version of Mercari, you'll usually be disappointed. For everyday goods and standard new gadgets, Japanese online stores and electronics chains are almost always cheaper, faster and safer. eBay's real strength is letting you pinpoint items that never enter Japanese distribution in the first place—discontinued vintage pieces, things only sold overseas, one-off items from someone's collection somewhere in the world—across the inventory of sellers worldwide.
In other words, eBay isn't a place to "buy cheap", it's a place to "search". You type exact model numbers or series names into the search box and fish out the specific piece you want from listings worldwide. That's why skilled users don't impulse-buy: they add items to their Watchlist, follow prices for weeks, and move the moment a listing with the right condition and price appears. This article walks through the two entry points that lower the English and payment hurdles, how to play eBay's listing formats (Auction / Buy It Now / Best Offer), how to read the feedback system, authenticity checks like Authenticity Guarantee, and how to decide based on the "total cost" including shipping and duty.
Key points first:
① eBay is a place to "search" for rare, discontinued and collectible items. For standard new products, buying in Japan is safer.
② Each listing format (Auction / Buy It Now / Best Offer) has its own way to win. Check the format and act accordingly.
③ Gauge safety with feedback % and Authenticity Guarantee, and decide whether to buy based on the total including shipping and duty. Prices and duty-free limits change, so check the latest with Japan Customs.
Two entry points — buying direct vs. using a proxy service
There are two main ways to get eBay items delivered in Japan. Your choice affects the effort, fees and how protected you are if something goes wrong.
| Entry point | How it works | Best for | Watch out for |
|---|---|---|---|
| Buying direct on eBay | Create your own eBay account and deal directly with sellers in English. You can only buy from listings that ship internationally | People comfortable communicating in English | Many listings don't ship to Japan, which narrows your options |
| Proxy buying service | The proxy buys the item for you in Japanese and yen, receives it at an overseas warehouse, then forwards it to Japan | First-timers, people not confident in English, anyone wanting a wider search | Proxy fees are added, and the warehouse step adds days |
For your first few purchases, starting with a proxy service is the safe bet. The main reason, beyond fees, is that you can "buy even from listings that won't ship to Japan". A fair number of eBay sellers don't ship internationally, and when buying direct it's not unusual for more than half the search results to disappear as "doesn't ship to Japan". A proxy has items sent to its local warehouse, so the number of listings you can choose from grows dramatically. On top of that, if you consolidate items from several sellers at the warehouse into one shipment, international postage is spread across each item.
Once you're used to English messages and paying in dollars, and most of what you buy comes from sellers who ship to Japan, switch to buying direct to skip proxy fees. This two-step approach is realistic. Rather than insisting on buying direct from day one and limiting your choices, building a feel for prices through a proxy's wider search will get you better items in the end.
Buying direct on eBay, proxy services or Japanese marketplaces: which comes out ahead?
Buying direct on eBay isn't the only way to get rare overseas items. In practice, it competes with three other routes: Japanese-language proxy services, eBay's official international shipping program, and searching Japanese flea-market and auction sites for "the same item that's already been imported". Which is best depends on the item and how comfortable you are with English.
| Route | When it works well | Weak points |
|---|---|---|
| Buying direct on eBay | Buy It Now items with lots of listings and little need to talk to the seller. With the international shipping program, the import charges are fixed at checkout | If the seller only ships domestically, you can't even bid. Disputes must be handled in English |
| Proxy buying service | Listings marked "doesn't ship to Japan", combining items from several sellers into one package, fragile items that need repacking | Fees plus onward shipping to Japan make the total hard to predict. Proxies limit how long they'll store items |
| Japanese marketplaces | Standard collectibles that have already made it into Japan. You can check real photos and negotiate returns in Japanese | Few listings, often marked up after yen conversion. Overseas-exclusive editions basically never show up |
The deciding question is simple: "How many of this item are circulating in Japan?" If a Japanese search shows several hits and you can choose by condition, there's little point taking on international shipping risk. eBay earns its value when there are zero hits in Japan, or only one in poor condition.
Whether to use a proxy is better decided by "whether you need to talk to the seller" than by price. If a listing is Buy It Now, covered by the international shipping program and well described, buying direct is fine. But for items where you need to ask about dimensions or whether they work, or when you want to combine several items to cut shipping, a proxy's negotiating help and consolidation often outweigh the fees.
When comparing the same item across the three routes, always compare the "total until it's in your hands". If you only compare the item price, you leave out international shipping and import taxes entirely.
How to win depends on the format — Auction / Buy It Now / Best Offer
The listing format is the biggest reason people buy the same item in different ways on eBay. There are three main formats, each needing a completely different approach. If you ignore the format and just "wait for the lowest price", you'll get caught in bidding wars or miss good items.
① Auction — the action happens at the end
The price rises from a starting bid, and whoever has the highest bid at the end time wins. eBay auctions use proxy (automatic) bidding—you enter only your maximum, and the system automatically bids against others by the minimum increment. Bidding high early only drives up the price, so once you've set your limit, the standard move is to "snipe": place a single bid a few dozen seconds before the end. You avoid a back-and-forth bidding war and finish within a calm, set limit. Some proxy services offer automatic last-second bidding (snipe bidding), which covers auctions that end while you're asleep.
② Buy It Now — watch the price, then grab it in one go
A fixed-price, "buy now" format. With no bidding, it's first come, first served when the item you want appears. Add target items to your Watchlist and grab them the moment price and condition meet your criteria. Even Buy It Now prices sometimes change on listings with several in stock, so for items you're not in a rush for, watching for a few weeks and waiting for the lowest-priced listing is an option.
③ Best Offer — negotiate the price down bit by bit
These are listings with a "Make Offer" button next to the Buy It Now price. The seller has enabled negotiation, so you can offer less than the listed price. Sellers often set auto-accept (instant yes at or above this amount) and auto-decline (instant no below this amount) thresholds in advance, so very low offers are automatically rejected. The trick is to check past selling prices (Sold listings, explained below) and make your first offer just slightly below that. Offer within a reasonable range and you may get a "counteroffer" in between from the seller, sometimes settling about 20–30% below the listed price. Aggressive half-price offers just get ignored, so avoid them.
The quickest way to gauge prices is the "Sold items" search filter. It shows what items actually sold for, so you can set your offer or maximum bid based on the price the market set, not the seller's asking price. Asking prices vary widely for collectibles, so first get a sense of the "real price range at which items actually sell" from Sold listings.
Reading the feedback system — focus on "positive %" and the content, not the stars
How safe eBay is depends almost entirely on which seller you choose. But it's risky to assume "a high feedback number means it's safe"; there are specific things to look at.
- The feedback score (number) indicates how many transactions: The number next to the name is the total of positive ratings, like "experience points". Thousands means an established seller, but the number itself doesn't directly show quality.
- What really matters is Positive Feedback %: The share of transactions rated positively. 98% or higher is a good guide; below 97%, always read the recent negative comments. The more transactions, the more reliable this % is.
- Read what the negative comments actually say: If there are several along the lines of "never arrived", "item not as described" or "authenticity doubtful", pass however high the % is. On the other hand, "shipping was a bit slow" is no big deal.
- Top Rated Seller label: A label eBay gives to sellers who meet standards for shipping record, response speed and so on. If it's there, you can expect a certain level of service.
- Be wary of expensive items from new accounts: If a seller with almost no feedback is listing expensive designer goods or rare items, the risk of trouble goes up. At least for your first deals, it's best to avoid them.
You can also send questions from the listing page (Ask a question) beforehand. Asking about condition, accessories or serial numbers and seeing how politely and quickly the seller replies is a practical way to judge their reliability.
Avoiding fakes — Authenticity Guarantee and judging authenticity
With expensive designer goods, watches, sneakers, trading cards and the like, eBay's global reach also means a risk of counterfeits slipping in. This is the biggest pitfall in collectible hunting, and you should protect yourself on two levels.
Protection through the system — Authenticity Guarantee
In some categories, eBay runs an Authenticity Guarantee that adds third-party authentication. It mainly covers areas prone to fakes, such as luxury watches, luxury brand bags, sneakers and trading cards. For covered listings, the item goes through a specialist authentication center before reaching the buyer, and only items confirmed genuine are delivered. Covered items display a badge, so when buying in high-risk categories, prioritizing listings with this badge is the most reliable defense. However, covered categories and regions may change, so check the current scope before buying.
Protecting yourself — read the description, photos and seller habits
- Real photos, not reused images: Be careful with listings that only use official manufacturer images. The more "photos of the actual item", including serial numbers, engravings, tags and accessories, the more trustworthy.
- Is the price far below market?: A listing at half the Sold price suggests a fake, a serious condition problem or a scam.
- Accessories, warranty card and proof of purchase: Items with box, warranty card and receipt give more clues to authenticity and are more reassuring.
Importing counterfeit designer goods (knockoffs) is illegal and subject to confiscation by customs, even for personal use. "It was cheap, just a souvenir" won't fly. If something feels even slightly off, don't buy it—in collectible hunting, holding that line is your best self-defense.
Where eBay really shines, and where it doesn't
If you use eBay thinking "everything is cheap", you'll miss. eBay beats Japanese online stores only in categories where rarity, hard-to-find items and a large supply of listings make the difference. Know which areas to target and which to avoid.
| Strong categories | Why eBay wins |
|---|---|
| Vintage cameras and lenses | Discontinued film cameras and old lenses on a global scale. Easy to find items that have dried up in Japan |
| Vintage mechanical watches | Lots of discontinued and overseas-exclusive pieces, with many covered by Authenticity Guarantee |
| Records and music gear | Rare overseas pressings, discontinued synths, effects pedals and amps |
| Out-of-print, foreign-language and art books | Specialist books, photo books and signed copies sold out in Japan turn up from secondhand bookshops worldwide |
| Overseas-exclusive figures and toys | Limited editions never released in Japan, retro games and software, dead-stock toys |
| Collectibles like trading cards, stamps and coins | Global listings give a vastly wider choice of grades and years. Some are covered by the authenticity guarantee |
On the other hand, eBay is weak for ordinary new gadgets and appliances, clothing and shoes where size is everything, food and cosmetics, and anything you need quickly. New gadgets are cheaper and faster in Japan with easier warranty support; clothing isn't worth it given overseas sizing and shipping; and consumables tend to run into duty and regulations. "Buy what's normally available in Japan in Japan, and use eBay only for things you can't find here"—this rule gets the most out of eBay.
Voltage, connectors, region codes — checks to avoid "it doesn't work" after delivery
The most wasteful mistake on eBay isn't a fake or a shipping accident, but "the genuine item arrived safely, but it won't work in Japan". Overseas listings are naturally made to local specs, and descriptions won't say "doesn't work in Japan". The only way to prevent this is to check yourself before you buy.
Power
Appliances and audio gear from the US assume a lower local voltage, while those from Europe assume nearly double Japan's voltage. Even if the plug shape is the same, the expected voltage inside is different. Check the label on the back in the product photos: if the input says "100-240V", it works worldwide; if it lists only a single voltage, you'll need a transformer. Heaters and motor-driven items can overheat or wear out faster when forced to run on a transformer, so it's better to avoid them entirely. For small items powered by an AC adapter, you can simply replace the adapter with a Japanese one.
Video, games and optical media
Region codes decide whether game software and video discs will play. If the code differs between North American and Japanese versions, the device won't accept it. Retro games also involve differences in TV standards, so even if a picture shows up, the colors or speed may be off. It doesn't matter if you only want to display the packaging, but if you plan to play, check at the model-number level that it will run on your console.
Dimensions, weight and accessories
Overseas listings normally use inches and pounds. Watch lug width, lens filter diameter, guitar neck dimensions—if you forget to convert, your existing accessories won't fit. If there's no ruler in the photos, the surest way is to ask the seller for actual measurements using the question feature.
Listings marked "Untested" or "For parts or not working" are sold on the assumption that they haven't been tested. Even if you buy expecting it to work, these labels make returns hard to justify, so unless you plan to repair it, it's safer to stay away.
First-timers, collectors and parts hunters each need a different approach
Even on the same eBay, what makes a "good listing" depends on your goal. Decide which type you are before searching and you'll waste fewer bids.
First time buying from overseas
For your first purchase, it's smart to treat it as "practice for the process" rather than worry about the amount. Limit yourself to listings that meet three conditions—covered by the international shipping program, Buy It Now and with tracking—and avoid fragile items and precision devices. Once you've experienced how long delivery takes, how customs notices arrive and the level of packaging, your later decisions change completely. What to avoid is jumping straight into a high-priced auction. Without experience, it's hard to calmly drop out of a last-minute bidding war.
Ongoing collectors of a specific category
For collectors, saved searches and notifications are the key weapons. Build search terms with model numbers, years, color names and other insider terms so you notice new listings the moment they appear. The better your sense of prices, the better Best Offer works, so the fastest route is to learn by feel, from past selling prices, "how far below the Buy It Now price a seller will budge". Negotiating to buy several items from the same seller also gets easier as you become a regular.
Repairs and parts
If you're buying junk on purpose, "untested" listings are actually your main hunting ground. What matters here is the resolution of exterior photos and shots showing any cracks or missing parts. Often it's more cost-effective to target dedicated parts, manuals or original cases unavailable in Japan rather than the main unit. However, items with built-in batteries can run into shipping restrictions, so confirm in advance whether they can be shipped.
If you're buying a gift, leave plenty of time. International deliveries can vary by several days at customs, so "it didn't arrive in time" is the most common mistake.
Think in "total cost" — looking only at the item price always backfires
The most common regret with personal imports from eBay is "it cost more than I expected". The cause is deciding based only on the item price. In reality, these costs add up.
| Cost item | What it is and when it matters |
|---|---|
| Item price | Shown in dollars. Converted to yen at the exchange rate, so a weak yen effectively raises the price |
| Domestic shipping overseas | Shipping from the seller to the proxy warehouse (or forwarding address). Hits harder on low-priced items |
| Proxy fees | Added when using a proxy. Rates and minimum fees vary by service |
| International shipping | Overseas to Japan. Varies by weight and size. Consolidated shipping spreads it across items |
| Customs duty and consumption tax | Charged above the duty-free limit. Rates vary by item type (see below) |
Three things matter most. First, shipping and fees take up a bigger share on cheaper items, so buying a cheap small item on its own can mean "shipping costs more than the item". Second, consolidated shipping really helps—combining several purchases at the overseas warehouse spreads out international shipping, and that's a big practical benefit of using a proxy. Third, exchange rates. Prices are in dollars, so as the yen weakens, the total in yen for the same item goes up. Roughly add up "item price + shipping + fees + duty" first, then decide whether the item is worth that total.
Don't get caught off guard by customs duty and import rules
When you import items personally from overseas, customs is unavoidable. But if you understand the basic framework, you won't be caught by surprise.
Duty-free limit and rates by item type
Personal imports have a low-value duty-free allowance, meaning no duty below a certain amount; above it, customs duty and consumption tax apply. In addition, personal imports are generally treated so that only part of the overseas retail price, not the full amount, counts as the taxable value, so items priced a bit above the line may still fall within the duty-free range. However, some items such as leather goods, leather shoes and knitwear are exceptions that tend to be taxed even at low values, and at higher rates. This matters when you're after vintage leather bags or leather shoes. Specific duty-free amounts, tax rates and how taxable value is calculated can change, so always check the current rules on Japan Customs' official site.
Items you can't import or use
- Items regulated under CITES (the Washington Convention): Ivory and some animal and plant products (these often hide in vintage items).
- Counterfeit designer goods (knockoffs): Illegal to import even for personal use. Confiscated at customs.
- Medicines, some foods and weapons: Subject to quantity limits or bans.
- Wireless devices (Giteki/技適): Overseas-spec walkie-talkies and wireless devices may not be legal to use in Japan without Japan's technical conformity certification (技適). Also check voltage, plug shape and frequency.
In most cases, duty is paid to the delivery driver when you receive the package. It's often not included in the amount shown when you order, so budget for it as a separate cost. Rare and vintage items are more likely to include regulated materials, so if in doubt, check Japan Customs' guidance before buying.
A practical step-by-step for your first purchase
Here are the key points so far, arranged in the order you'd actually buy an item. Collectible hunting has three rules: "don't rush, think in totals, check the seller".
- Search with exact model numbers and series namesNarrow it down with model numbers, years and color names rather than vague terms. Get a sense of how many listings there are and the price range.
- Check Sold items for "real prices that actually sold"Use the price range of completed sales as your benchmark, not sellers' asking prices.
- Check the seller's Positive % and what negative comments say98% or higher is a good guide. Pass if there are several comments about items not arriving or being different.
- Act according to the formatFor auctions, set a limit and bid once near the end. For Best Offer, start slightly below market. For Buy It Now, watch and buy when the conditions are right.
- For high-risk items, prioritize Authenticity GuaranteeFor watches, designer goods, sneakers and trading cards, choosing listings with the authenticity badge gives peace of mind.
- Make the final call on the total including shipping, fees and dutyDon't decide on item price alone. Keep exchange rates and the duty-free limit in mind.
- Start with one low-risk itemPick an item whose condition is easy to judge from a highly rated seller, and go through the whole process once.
The real work starts on arrival — preparing to use overseas products for years
Most items bought on eBay fall outside Japanese manufacturer warranties. That means you own them on the basis that "if it breaks, you deal with it yourself". Before buying, figure out whether an item needs that level of commitment.
Can you get consumables in Japan?
What decides whether you can use something long-term is less how tough it is and more whether you can get consumables. For cameras, batteries and battery grips; for watches, straps and crystals; for audio, styluses and ear pads; for power tools, blades and replacement brushes. If these can be replaced with standard parts available in Japan, you can keep the item going for years. If it only takes uniquely shaped consumables, you'll end up hunting for parts on eBay forever. Before buying, list "which parts wear out" and "the model numbers for those parts", and later decisions get easier.
Initial defects and warranties
When it arrives, first photograph the unboxing and test every function that same day. eBay's buyer protection has a claim deadline, and if you put off testing, you can lose your rights. Some items come with the overseas manufacturer's international warranty, but authorized distributors in Japan may not accept it, so read the warranty wording carefully.
What upkeep involves
- Power conversion: Items that always run on a transformer need ongoing room for the heat and the space it takes up
- Repairs: Search before buying to see whether the category has independent repair shops that accept parallel imports
- Storage: Leather, paper and film items are vulnerable to Japan's summer humidity and need desiccants and airtight cases topped up regularly
- Language: Manuals are often English-only, so making your own notes on setup steps saves time next time
If the same seller regularly lists the same model, it's worth asking about consumables and spare parts in bulk. Combining them in one package makes international shipping more efficient.
Common stumbles unique to eBay
Finally, here are mistakes that happen precisely because it's eBay. Bring your Japanese online-shopping habits along unchanged and you'll make each of these at least once.
Getting swept up in last-minute bidding
Bids pile up near the end of auctions. If you get carried away and go over your limit, the total with shipping and tax easily exceeds prices in Japan. The fix is simple: "set your limit as a total, then subtract estimated shipping and tax to get your maximum bid". Just writing this number down beforehand lets you decide to drop out.
Bidding without checking "ships to Japan"
Sometimes you only find out after winning that Japan isn't a shipping destination. The seller may make an exception, but if they refuse, a failed transaction stays on record. Before bidding, check that Japan can be selected in the shipping section; if not, that's when a proxy comes in.
Not noticing reused photos
Sometimes a used one-off item uses the same photos as other listings. These are official manufacturer images or photos of a different unit, and they're why the item that arrives may not match the photos. For used items, always look for "photos of that specific item from multiple angles". Sellers who deliberately show photos of scratches end up being more trustworthy.
Forgetting about return shipping
Even if a return is accepted, if the buyer pays international return shipping, the round trip adds up to a lot. The cheaper the item, the more likely you'll find "keeping it beats sending it back". Read the return policy section to see who pays return shipping before you buy.
Buying items restricted from import
Materials covered by CITES, food, medicines and devices that emit radio waves will be stopped at customs even after shipping. Vintage items sometimes contain ivory or certain leathers, and you can't import them even if you meant no harm. In some categories, it's essential to take the extra step of checking regulations before you buy.
FAQ
Buying directly on eBay or using a proxy service: which is better?
For your first few purchases, a proxy service is the safe choice. Fees are added, but you can buy even from listings that won't ship to Japan via an overseas warehouse, so you have far more listings to choose from, and Japanese-language support is reassuring. Consolidating several purchases also spreads out international shipping. Once you're used to English messages and paying in dollars, and you're mostly buying from sellers who ship to Japan, we recommend switching to buying direct to save on fees.
Is it better to bid early in an auction?
No. eBay auctions use automatic (proxy) bidding, so bidding high early only pushes the price up and costs you. What you should do is set a maximum and "snipe" with a single bid just before the end. You avoid a back-and-forth bidding war and finish within a calm limit. Some proxies offer automatic last-second bidding, so it works even when the auction ends late at night.
How much lower should I go with Make Offer?
First check the selling price on Sold items, then make your first offer just slightly below that. Sellers often set auto-decline thresholds, so offers around half the market price just get rejected automatically. Offer within a reasonable range and you'll get a counteroffer in between, sometimes settling about 20–30% below the listed price. Aggressive, extreme offers are ignored.
What should I look at in a seller's feedback?
The number (feedback score) only indicates how many transactions. What really matters is Positive Feedback % (98% or higher is a good guide) and what the negative comments say. Pass if there are several about "didn't arrive", "not as described" or "authenticity doubtful". A Top Rated Seller label is a sign of good service. For your first deals, it's best to avoid expensive items from new accounts with almost no feedback.
I'm worried about fake designer goods and watches
Watches, designer bags, sneakers and trading cards, which are prone to fakes, may be covered by eBay's Authenticity Guarantee, which uses third-party authentication. Covered listings go through an authentication center before reaching you, so prioritizing listings with the badge is the most reliable option. Also check for plenty of real photos, accessories, and a price not far off the market. Coverage changes, so check the latest.
What categories are worth buying on eBay, and which aren't?
eBay is strong for vintage cameras and lenses, mechanical watches, records and discontinued music gear, out-of-print books, overseas-exclusive toys and figures, and collectibles like trading cards. Global supply and rarity let it beat Japan. On the other hand, for ordinary new gadgets and appliances, clothing and shoes where size is everything, food, cosmetics and anything urgent, Japanese online stores are cheaper, faster and more reliable. The basic rule: "buy what's normally available in Japan here, and use eBay only for what you can't find".
How should I think about customs duty?
Personal imports have a low-value duty-free allowance; above it, customs duty and consumption tax apply. For personal imports, only part of the overseas retail price counts as the taxable value, so items priced a bit above the line often stay duty-free, but leather goods, knitwear and similar items tend to be taxed as exceptions even at low values, with higher rates. Amounts and calculations can change, so check Japan Customs' official information. In most cases, you pay the delivery driver when you receive the package.
Can I use overseas-spec electronics and gadgets in Japan?
Don't decide on low duty alone; check whether it can be used legally and safely in Japan. Wireless devices may not be usable in Japan without Giteki (技適, technical conformity certification), and voltage, plug shape and frequency may not match overseas specs. Even for vintage collectibles, if you plan to actually use them, checking usability is a must. What you can safely buy differs for display pieces versus items you'll use.
How long does delivery take? Is it good for urgent items?
International shipping takes time and varies a lot by origin country and shipping method. Going through a proxy can take even longer because of the overseas warehouse. It's not for things you need right away; eBay really shines for collectibles worth waiting for. Choose tracked shipping and allow plenty of time. If you're targeting auctions, also work backward from the end time.
Can I return items?
Returns depend on the seller's settings. Listings that accept returns will handle them, but the buyer often pays return shipping, and sending items back overseas is costly and a hassle. Treat used and collectible items as basically "sold as-is", check the condition description and photos carefully before buying, and ask about anything unclear. For items covered by Authenticity Guarantee, authenticity is covered separately.
I won an item on eBay but the seller won't ship it. What should I do?
First, message the seller to ask when they plan to ship. If nothing happens after the handling time stated in the listing, you can open an "item not received" claim through eBay's buyer protection. Claims have deadlines, so start early once delivery seems unlikely. Keep all communication in eBay messages.
What do NOS, NIB and MIB mean in listing titles?
NOS (new old stock) means an unused item that sat in storage as old inventory. NIB means new in box, and MIB (mint in box) means the item, including the box, is in excellent condition. Definitions vary by seller, and even NOS items often have rubber parts that have deteriorated with age. Don't take the abbreviations at face value; check the photos and description to see how the item was actually stored.
Why haven't I heard back after sending a Best Offer?
Sellers can set an auto-decline threshold for Best Offers, and anything below it is rejected instantly. If you get no reply at all, the offer may be pending until it expires, or the seller may not have logged in for a while. Once it expires, try a slightly better offer or propose buying several items together; you're more likely to get a response.
My package tracking has been stuck overseas and isn't moving
International tracking updates at different intervals before the package leaves the origin country and after it arrives in Japan, and it may not change for days while the parcel is at sea or waiting for a flight. It can also look stuck while under customs inspection. Wait until the estimated delivery date in the listing; if it still hasn't moved, ask the seller to look into it with their shipping receipt.
Can I combine shipping when buying several items from the same seller?
Many sellers will combine items, but shipping may not be calculated automatically. Ask before buying whether combined shipping is possible, and if so, have them send a combined invoice before you pay. Paying separately first makes adjustments a hassle, so the key is to pay for everything at the same time.
If the item isn't as described, how should I photograph it?
Photograph the outer box, shipping label and seal before opening, then record how the packing material was arranged as you open it. Shoot the differences both as an overall view and close-up, with a ruler or measuring tape for comparison. For defects, a video showing the problem helps. These back up your claim, so record everything on the day it arrives.
* This article is for reference only. Sale dates, point rates and campaign terms can change, so check each store's official page for the latest details.