Contact

Thank you for using mottoku. We accept inquiries about the Site at the email address below.

Contact by email

Contact address: [email protected]

Typical inquiries

Before you contact us

For questions about product prices, stock, points and sale details, please check the official page of each online mall. The Site does not sell products or conduct transactions, so we cannot answer questions about purchase procedures, payment, delivery or returns (see the Disclaimer for details).

Replies

We review inquiries we receive and respond in order. Depending on the content, a reply may take some time, or we may decline to reply. Thank you for your understanding.

Last updated: June 29, 2026 (This page is a translation. The Japanese original prevails.)